malcolm hall - terms and conditions - www.malcolmhall.co.uk

  Terms and Conditions

 

POSTAGE AND DELIVERY

All orders will be dispatched within 4 working days of receipt and payment if items are in stock.  In the case of an item being out of stock and new accessories being in the process of production, orders will be dispatched no later than 14 days from receipt and payment.   With the personal service offered we hope you understand that sometimes a slightly longer delivery service may be necessary but you will always be informed if this should be the case.


RETURNS POLICY

Should there be any fault with the item you have purchased please return it to us within 7 days and we will replace it or give a full refund if the item is no longer available.   We DO NOT accept returns of unwanted items but will exchange unworn items for a different design if required:  postage will charged at cost.  A credit note will be issued for returned items.  

PLEASE REMEMBER YOU ARE BUYING AN INDIVIDUALLY MADE ITEM THAT IS PRODUCED IN A LIMITED QUANTITY - THIS IS NOT MASS PRODUCTION.

PRIVACY

Please be assured that we DO NOT pass any of your details to third parties for any reason whatsoever.
You can shop with us knowing that your details are safe.


PLEASE NOTE THAT ALL ORDERS AND PURCHASES ARE SUBJECT TO UNITED KINGDOM LEGISLATION